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Frequently Asked Questions

Broadband provision is improving at a rapid rate. More and more companies are offering broadband. Existing suppliers are improving their packages all the time. It is still possible to have a simple "Dial Up" access to the internet, but regular users will much prefer Broadband.

Some companies are now even offering "Free" Broadband. Though it is often not free unless you are already subscribing to another of their Services.

The best known provider giving "Free" internet is  SKY   

 

Whilst the Free broadband has it's limits, Free* fits in exactly with this this website's objective of saving money. So if you are a SKY subscriber for TV already we recommend this to you, if their Terms and Conditions suit you.

CarphoneWarehouse T-Mobile, 3, UtilityWarehouse are some of the companies offering many deals for "Free" laptops with their internet and mobile packages. It is vital you read the Terms & Conditions to make sure you are not signing up for a long term contract that you might not be happy with before the end of the contract.

Remember ..... SHOP AROUND. SHOP AROUND.  SHOP AROUND.

The author has heard of complaints about some companies slowing down the download speed, limiting the amount of download, and even cutting off the access all together. Always ask friends and especially neighbours who they use. Are they happy? Because your neighbours use the same telephone wires and cables you will be using.

The author has many houses. Some have internet with Virgin, some with Telecomplus/UtilityWarehouse and some with SKY. All are good service providers at a good price!

For the author's BEST BUY  see below.

Here are some more useful links:

Broadband Provider

David Parry     Author of this site.

MoneySavingExpert  Martin Lewis, regular on Radio 2



BEST BUY BROADBAND home or small business

 

As stated above the author uses a few different companies for Broadband, so his recommendation is based on his personal experience.

If you are looking to supply just one house (which does not have a BT line) with just  broadband then choose Virgin if you want only the internet.

Choose SKY FREE option if you already have a BT telephone line and only have a small usage of download from the internet.

If however you want the THE BEST OVERALL DEAL then choose UtilityWarehouse. Because you will already be paying for gas, electricity, telephone and perhaps a mobile or 2, so by adding another utility you will qualify for FREE phone calls, this will/could mean that your Broadband will effectively be free.

                                                             

                                  


Best Buy Mobile Broadband Winners:

Best Overall Provider: 3

Best Coverage: Vodafone

Best Value: 3

Pay as You Go: 3

Fastest Actual Speed: Vodafone

Best Laptop Bundle: 3

Customer Satisfaction: T-Mobile

Fairest Pricing: T-Mobile

 


 

 

And there's one final offer that might interest you...

 

In the current economic climate, you don't just want to save money - you need to boost your income as best you can. So if you're interested in doing just that, watch our DVD/MOVIE for an opportunity to earn some extra cash working from home.

 

 

 

 

What are the different types of broadband Internet connection, and which type is best for me?

There are only a few different types of broadband connection. And it's usually not hard to choose which type to go for - your choice will probably depend mostly on where you live.

Rule of Thumb: Odds are that you'll choose an ADSL connection for Broadband as it's widely available and easy to set up. Cable might be another option if it's available in your area. Which begs the question: ADSL or Cable? The truth is, one isn't better than another and it really depends more on where you live and how good the supplier is. So, your choice will probably be based upon the deal offered and the reputation of the ISP that provides the service.

The main types of broadband Internet connection are:

 

ADSL - Asymmetric Digital Subscriber Line

ADSL coverage is available to around 80% of the UK population. As such, it is the most likely choice unless you happen to live somewhere remote, or in an area where cable is available.

ADSL broadband is delivered through your existing BT telephone line, using a special modem or router. There is no need to have an additional telephone line installed and you will be still be able to make and receive calls whilst surfing the web.

When you have an ADSL connection it is necessary to fit small devices called microfilters to all your telephone sockets. You need to plug them in to prevent the ADSL signal from interfering with your voice calls. Typically your ISP will provide you one or two microfilters and, if you need any more they only cost a few pounds.

Although you must have a BT telephone line, there are many ADSL Internet providers to choose from, each offering a selection of different deals.

Cable

If you already have cable TV, or if you live in an area served by a cable operator, then a broadband cable Internet connection may be an option for you.

A cable Internet connection requires a special modem, which is connected to your cable along with your cable TV box (if you have one). Most cable companies offer packages that include telephone and TV channels as well as a broadband Internet connection.

As with ADSL, cable Internet providers usually offer a selection of broadband deals for different requirements.

Wireless

In some of the more remote or rural areas of the UK, ADSL and Cable Internet connections may not be available. Increasingly in these areas, smaller Internet providers are providing local coverage using wireless technology.

For a wireless Internet connection, a small antenna is installed on the outside of your house (much like a TV aerial) and this sends signals to a connection point on the inside, which in turn is connected to your computer. No telephone line of any kind is required.

 

Satellite

Satellite is generally seen as a last resort for people who live in remote areas and cannot receive any other form of broadband Internet. It is available throughout the UK and requires the installation of a special satellite dish. There are two types of satellite connection.

The first type is a one-way connection, where you will be able to receive data (view web pages), but can only send data (if for example you want to send an email) by using a dial-up modem through a telephone line.

Two-way services, where data is both sent and received through the satellite dish, are also available, although these tend to be quite expensive to install - typically £800 - with an additional monthly subscription.

SDSL - Symmetric Digital Subscriber Line

Some providers also offer SDSL services. An SDSL connection is very similar to an ADSL connection. The difference is that ADSL can download data from the Internet faster than it can upload data, while SDSL is just as fast at uploading as downloading.n

But since SDSL requires an extra telephone line, separate from the one you use for voice calls, SDSL is not a popular option for the home user. SDSL is really just a specialist option for some businesses that need to send large amounts of data.

LLU - Local Loop Unbundling

LLU is a method by which a service provider can offer an ADSL or SDSL service without using British Telecom's exchange systems. This can allow LLU providers to be more competative with the prices and features they offer. In all other respects these services are equivalent to the corresponding ADSL or SDSL connections described above.

Mobile

This is the most recent method of accessing the internet. It is possible to purchase a USB device which is plugged directly into a PC or laptop. This device receives a signal in the same way as a mobile phone. Where-ever there is a mobile phone signal you can also receive an internet signal.

Switching broadband suppliers

Switching broadband suppliers is easy. Its a 3 step process:

1): Contact your present broadband supplier and ask them to provide you with your MAC code (Migration Activation Code)
2): Search broadband.co.uk for the best new deal for you
3): Visit the new suppliers website and sign up with your MAC code
 

How do I get a MAC code?
To make it easy for you to get your MAC code we've listed all the broadband suppliers below and the telephone number you need to call to get your MAC code for each one.

How does the switch happen?
You will choose an activation day with your new supplier. On this day you will automatically be switched to your new provider, during this time you will lose your connection, but only for a short while, typically less than 30 minutes.

I don't have any broadband at the moment, do I need a MAC Code?
No, if you don't currently have broadband then you don't need a MAC Code, you can sign up to any provider without one.

I have cable broadband, do I need a MAC Code?
No, you just need to get a BT Line installed and then sign up with a new supplier without the need of a MAC code.

I am switching to cable broadband, do I need a MAC code?
No, you just need to contact Virgin Media and sign up for Cable and they will install the cable line into your house

Supplier contact numbers

Simply find your present supplier from the list below and call them on the number supplied to get your MAC code. Then give this code to your new supplier.

Supplier                              phone number

AAISP 01344 400 999
Accent 08701 608 600
AOL  0870 320 2020
Be Broadband  0808 234 8566
Brightview Internet 0207 665 3000
BT 0800 800 030
Bulldog 0800 404 8151
Care4free 0870 160 9901
Clara.net 0845 234 0712
Community Internet 01865 856 170
Dark Marketing 0870 742 4455
Demon 0845 272 2333
Dial Start 0870 160 1385
Easynet 0845 333 4600
Eclipse 0845 122 4111
EFEHBroadband 0870 141 7038
Entanet 0871 433 3682
Fast.co.uk 0870 881 3278
Freedom2Surf 0870 242 3758
Freenetname 0870 909 0586
Freeserve 0870 101 2462
Global Internet 0870 909 8100
Griffin Internet 0870 804 0804
ic24 0870 160 1381
Internet Central 01782 667 766
InterViVo Networks 0845 345 9234
LCC Communications 0870 242 7443
Madasafish 0870 160 1386
Metronet 0870 284 0284
Netplan Internet Solutions 0870 751 8345
Nildram 08701 608 600
NTL Freedom 0800 052 2000
Orange 0870 101 2462
Pipex 0845 077 8324
Seriously Internet 0871 223 5348
Sky 0870 223 5348
Spitfire 0207 501 3030
Supanet 0800 501 3030
Talk Talk 0870 444 1820
Telefonica 0870 753 0900
Tesco 0845 650 8000
The Utility Warehouse 0871 222 7777
Tiscali 0845 077 4488
Totalise 0870 160 9905
Toucan 0800 061 3615
UK Online 0845 333 3322
Uniworld 0845 458 4510
Virgin.net 0845 454 1111
VNL 0207 348 4000
Waitrose.com 0800 980 0018
Wanadoo 0870 101 2462
Zen Internet 0845 058 9000